Part 3 - Part Three: Case Studies of Reduced Customer Friction from 5 Companies

Part Three: Case Studies of Reduced Customer Friction from 5 Companies

4-Part series on how to create a frictionless experience In Part Two you put yourself in the mind of your customer, following the white rabbit down your conversion funnel and listing elements of friction. We also discussed several methods to gather more information by talking with stakeholders, interviewing customers and analyzing your website metrics. Life is increasingly […]

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Brand Visibility

3 Cheap Ways to Boost Your Brand Visibility

Branding is a powerful and highly efficient marketing strategy, but even a good brand needs to promote itself to gain visibility and recognition. That’s easier said than done, especially since the online market is overcrowded with other businesses that are attempting to do the same. Moreover, smaller brands may not always have a large enough […]

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Part 2 - Identify Customer Friction

Part Two: How to Identify Customer Friction

4-Part series on how to create a frictionless experience In Part One we defined customer friction as anything that causes your customer to hesitate or completely leave your conversion path. We also discussed how millennials are leading the demand for frictionless experiences. For the future state of your business it’s vital for you to reduce customer friction, […]

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Marketing Automation

Is Your Marketing Up to the Task of the Primary Directive of Growth?

A 100% agreement, we don’t see that very often in survey results. But “growth,” especially organic growth, was the first or second choice by everyone who responded to the first question in our recent three-question poll, “What’s the top priority for your Marketing organization in 2018?” The response reflects the findings in the CMO Council […]

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Sales Growth

6 Strategies to Leverage Sales Enablement and Boost Your Productivity

We’re living in the golden age of sales enablement technology, and innovative companies are taking advantage of this reality by freeing their reps to engage in more value-added activities with key prospects. Effectively deploying various sales enablement techniques can have positive ramifications across nearly all of your sales processes, and it can also transform your […]

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Part 1 - What is Customer Friction and Why is it Important

Part One: What is Customer Friction and Why is it Important?

Explore this 4-Part series on how to create a frictionless experience Friction is anything that causes your customer to hesitate as they move through (or completely leave) your conversion funnel or your company. Whether you’re B2C or B2B, selling a product or a service, creating a frictionless experience for your customer is essential to longevity, […]

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Are You Ready for GDPR? How B2B Marketers Can Comply with GDPR

GDPR Took Effect on May 25, 2018 Why B2B Marketers Must Address GDPR Most B2B companies leverage online marketing as a key element of their B2B Marketing Strategy. In fact, online lead generation can be a powerful contributor to the sales pipeline. But when your offers are online, you attract visitors from across the world. […]

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Dead Sales Leads

How to Revive Dead Sales Leads

This blog originally appeared at tenfold.com. Effective selling isn’t about finding people who are interested, talking to them once or twice, and then closing the deal. It’s about building relationships with prospects. In fact, at least 80% of all sales require five or more follow-ups. Despite that, a typical salesperson only tries to reach out […]

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