B2B Customer loyalty and customer experience (CX)

CEO’s #1 Focus to Protect Revenue This Year – Part 3

B2B Customer loyalty and customer experience (CX) Customer loyalty (CL) is the number one focus for many CEOs and business owners interested in stabilizing, generating, and predicting revenue. In fact, “research shows that loyal customers are worth up to 10 times as much as their first purchase.” Your company will tap into these kinds of […]

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Brand and Customer Loyalty

Customer Loyalty: CEO’s #1 Focus to Protect Revenue in the New Year – Part 2

Customer loyalty – the secret weapon in your brand Customer loyalty (CL) should be the number one focus for CEOs and business owners interested in stabilizing, generating, and predicting revenue. It’s a sound strategy when you look at the stats on loyalty ROI. A recent survey by Martech Today stated: “Customer satisfaction is more important […]

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Customer Loyalty

Customer Loyalty: CEO’s #1 Focus to Protect Revenue in 2018

Unlocking the secrets of customer loyalty Customer loyalty (CL) should be the number one focus for CEOs and business owners interested in stabilizing, generating, and predicting revenue. It’s a sound strategy when you look at the stats on loyalty ROI. According to a recent study conducted by Astute Solutions, “Research shows that loyal customers are […]

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