Archive for July, 2010

Sales Lead Management: Are You a Victim of FTFU (Failure to Follow-Up)?

This post involves one of my pet peeves in marketing: the tendency of marketers to spend money and time to generate inquiries and then fail to follow-up (FTFU) on these inquiries.  This failure can be fatal to the success of your sales lead management program.
Although it was for a low-ticket service, a recent personal example illustrates the point.  I was looking for a guitar teacher to help take me to the next level.  I jam with some very good musicians

B2B Marketing Lead Reactivation “Phoenix” Project by Christopher Ryan

How to Generate Revenue from Your Dead Lead Pool
Most companies have a database of contacts that have gone stale.  We refer to these lists by different names, including the dead lead pool, lapsed customer list, or inactive database.  But whatever we call it, this group of people/companies often have significant revenue potential.  In other words, the dead leads are not so dead after all. Like the legendary Phoenix bird they can rise from the ashes to help make your revenue goals

The Pros and Cons of B2B Marketing Outsourcing – by Christopher Ryan

As a CEO or business owner, you have some tough decisions to make about your marketing and sales operations.  Traditionally, this has involved hiring one or more marketing personnel, and paying them a salary (sometimes with a bonus) as your in-house marketing department.  I worked in this model for two decades, earlier as a marketing manager and later as the marketing (and sometimes sales) department head. 
In many ways the in-house model works well, but it does have its challenges.  Fortunately,

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